FAQ

1 - Ordering

1.1 - Can I buy from you? 
1.2 - Do you ship internationally?
1.3 - Do you have a minimum order?
1.4 - Do you offer any price breaks?
1.5 - How does the order process work?
1.6 - Does fabric come on rolls or folded?
1.7 - What is your returns policy?
1.8 - How many metres are on a roll?

2 - Payment

2.1 - How can I pay?
2.2 - Do your prices include GST?

3 - Shipping & Freight

3.1 - How do you deliver and how much does it cost? 
3.2 - Are there any extra handling fees?
3.3 - Do you ship internationally?

4 - Samples

4.1 - How do I get fabric samples?

5 - Fabric and Fibre Info

5.1 - Where do your fabrics come from? Where are the raw materials sourced from? Where is everything manufactured?
5.2 - Are your organic products certified?
5.3 - Is Hemp organic?
5.4 - Are your fabrics sustainable?
5.5 - How can I be sure the fabric is Fair Trade?
5.6 - What Dyes do you use on your fabrics?
5.7 - Do you bleach your fabrics? What type of bleach is used?
5.8 - Do I need to wash or test your fabric before use? Do they shrink?
5.9 - What care instructions are recommended for your fabrics?
5.10 - How accurate are the colours shown on screen?
5.11 - How is the Hemp processed?
5.12 - What is PFD?

6 - Dyeing and Manufacturing

6.1 - Can I dye your natural fabrics? 
6.2 - Do you offer custom colours of your fabrics? Can you arrange dyeing in my colours?
6.3 - Do you offer manufacturing services using your fabrics?

7 - Printing

7.1 - Which fabrics are best for printing on?
7.2 - Digital or Screen Print - how do I choose?